We needed our waterheater and outdoor faucets replaced, and wanted a water softener installed. After doing some online research and reading all the great reviews we decided to contact PlumbSmart. They exceeded our expectations! From the initial phone call with Cody to the completed installs everything was smooth and professional. The customer service they provide is unmatched! We highly recommend them.
ramana jetty
2022-07-20
We had an water leak issue at my rental home during the independence day weekend. Adam from the company called and spoke to me about the process on the phone and help setup an appointment. The company then sent Roger over quickly and he called me an hour ahead to give me a heads up and found a small/simple issue with the plumbing. He not only fixed the issue and didn't charge me anything because it's a simple issue. Who does it these days? I'd recommend them for their honesty and great customer service. Thank you Adam and Roger. You guys are great.
Cindy Rossi
2022-05-15
On a Friday night my tenant called stating that there was an unknown leak, she stated, "it sounded like it was raining inside", and the ceiling in the living room was falling down. I was frantically calling emergency plumbers and I left a message with Plumb Smart (not expecting a call back). Within ten minutes I received a call back and within an hour the owner, Adam, was at my house! He was genuinely empathetic, kind, knowledgeable and thorough. He immediately located the leak and arranged to have the repair made the next morning. He referred me to a restoration specialist, who is also awesome, and they were there the next day as well. Since I am out of town, he sent me photos of the damage, the repair and the cleanup. Adam communicated everything that was happening at my house and was super helpful. After the repair was made, the bill was incredibly reasonable. I have several rental properties and have dealt with many different plumbers but I have never had such a positive experience. If I could give them 6 stars I would!
Shaughn Lee
2022-04-28
Adam is a great business owner and the rest of his team at plumbsmart. From the office staff, the owner, technicians. I was always greeted with professionalism. Adam and his team actually cared about the home owner and the plumbing repairs, (which is rare these days) and reduced my bill by literally living up to their name “plumb smart” they found a better way to resolve my issue and cost me a cheaper bill. I really appreciate these types of people looking out for the home owner and helping them. Would recommend to anyone in the San Antonio+ area and surrounding. They got it covered and fixed fast, transparent.
Sophie Calcaterra
2022-04-13
Cody and team were extremely helpful, thorough and responsive throughout the entire process of selecting and installing a water softener for our new home. Cody helped us evaluate budget vs. quality of machine and gave us great options to choose from. The installation process was quick and smooth. I would highly recommend PlumbSmart - we had an amazing experience with this team!
Sean Gibson
2022-02-15
I put in an RFQ on yelp for my drain that was stopped up. PlumbSmart was the first to respond. Adam called me within 15 minutes of my posting. He was very professional, friendly, and knowledgeable. He found one of his crew members that were in my area and Carlos was at my house within the hour. Carlos was also very professional, friendly, and knowledgeable, and took the time to show me where the problem was. I would not hesitate to use them again and would highly recommend them for any of your plumbing needs! Thanks again Adam and Carlos for a great experience!!!
Chris Straughn
2022-02-14
I had a major issue on a Friday night at about 9 o'clock that came to light on Saturday morning around 7 AM with my water supply to my home being completely dead. After calling around to more than a dozen companies Adam from PlumbSmart. Adam was incredibly polite, knowledgeable, and ready and willing to help me with my small water emergency. Even though the trouble it turned out to be was not his area of expertise he was resourceful enough to team me up with providers who could professionally solve my issue; he even followed up with me over the next 2 day to make sure I was completely taken care of. I recommend Adam and PlumbSmart for any plumbing home systems issue you may have. Five stars all day every day